EFFECT OF AUTOMATED TELLER MACHINE ON THE PERFORMANCE OF NIGERIAN DEPOSIT MONEY BANKS

Student: Raphael Onyedikachukwu Okafor
Supervisor: Prof Titus Nwanne
HOD: Prof Sergius Nwannebuike Udeh
Department of Banking and Finance
Management and Social Sciences
Godfrey Okoye University, Ugwuomu-Nike, Enugu, Enugu State

Abstract

ABSTRACT This study is on Effect of Automated Teller Machine on the performance of Nigerian deposit money banks. It was necessitated by many limitations inherent in the banking sector and economy; such problems include loss of debit cards, debit cards damage, system failures, network problems, illegal withdrawals and debile infrastructure. The main objective is to determine the relationship of automated teller machine on the performance of Nigerian deposit money banks while the specific objectives are to determine the extent of ATM business approach and earnings prior to tax relates to the performance of deposit money banks in Nigeria and to determine the extent ATM capacity and net profit relates to the performance of deposit money banks in Nigeria. The hypotheses presented were in null forms. The research design adopted was sample survey and the research population consists of (24) deposit money banks in Enugu, Nigeria. Secondary source of data collection was used and the data collected was analyzed by the use of multiple regression analysis. The findings revealed that, the relationship of ATM services in terms of their perceived ease of use, transaction cost and services security is positive and significant. However, the result also specifies that ATM has the potentials to improve productivity, growth, profitability and performance of deposit money banks in Nigeria.

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