IMPACT OF INDUSTRIAL RELATION ON EMPLOYEE PERFORMANCE (A CASE STUDY OF INDUSTRIAL TRAINING FUND, BAUCHI)

Student: Janet Yakubu
Supervisor: Prof Shehu Inuwa Galoji
HOD: Prof Shehu Inuwa Galoji
Department of Business Administration
Management Sciences
Sa'adu Zungur University, Bauchi State

Abstract

ABSTRACT This study examine Impact of industrial relation on employee performance (a case study of Industrial training FUND, Bauchi)”. Objectives of this project to identify the causes of poor industrial relations in Industrial Training Fund, Bauchi, to Assess the extent do industrial relations affect employee’s performance in Industrial Training Fund, Bauchi, to examine the relationship between conflict resolution system and employee performance in Industrial Training Fund, Bauchi. This research was best on quantitative method in which the researcher will distribute questionnaire to the respondent. survey research design was adopted to sample 530 by using Yamane’s formula 130 was used as sample size of the study. The study found that non-recognition of merit and performance causes poor industrial relation as majority of the respondents representing 57.4% strongly agreed. Furthermore, table 4.9 showed that absence of strong and responsible trade union causes poor industrial relation as majority of the respondents representing 29.8% agreed. From the above, it can be inferred that among the causes of poor industrial relation in Industrial training fund Bauchi outline above, non-recognition of merit and performance is the common cause of poor industrial relation as majority of the respondents representing 57.4% strongly agreed. Base on the findings the following recommendation were made workers should be given the opportunity to participate in decision making, so as to give them a sense of belonging and enhance their performance. Opinions should be sort from the employees before decisions are taken, since they spend most of their time working for the organization. The employees should be motivated in order for harmony to reign between management and labour, so as to enhance performance. It is important that the communication gap between the management and workers be bridged to prevent unnecessary sabotage and enable them speak with one voice, thereby avoiding rumor mongering. Management should be paying salaries as at when due, since this has been a major cause of industrial action in the organization.

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