IMPACT OF INDUSTRIAL RELATION ON EMPLOYEE PERFORMANCE (A CASE STUDY OF INDUSTRIAL TRAINING FUND, BAUCHI)
Abstract
ABSTRACT
This study examine Impact of industrial relation on employee performance (a case study of
Industrial training FUND, Bauchi)”. Objectives of this project to identify the causes of poor
industrial relations in Industrial Training Fund, Bauchi, to Assess the extent do industrial relations
affect employee’s performance in Industrial Training Fund, Bauchi, to examine the relationship
between conflict resolution system and employee performance in Industrial Training Fund,
Bauchi. This research was best on quantitative method in which the researcher will distribute
questionnaire to the respondent. survey research design was adopted to sample 530 by using
Yamane’s formula 130 was used as sample size of the study. The study found that non-recognition
of merit and performance causes poor industrial relation as majority of the respondents
representing 57.4% strongly agreed. Furthermore, table 4.9 showed that absence of strong and
responsible trade union causes poor industrial relation as majority of the respondents
representing 29.8% agreed. From the above, it can be inferred that among the causes of poor
industrial relation in Industrial training fund Bauchi outline above, non-recognition of merit and
performance is the common cause of poor industrial relation as majority of the respondents
representing 57.4% strongly agreed. Base on the findings the following recommendation were
made workers should be given the opportunity to participate in decision making, so as to give them
a sense of belonging and enhance their performance. Opinions should be sort from the employees
before decisions are taken, since they spend most of their time working for the organization. The
employees should be motivated in order for harmony to reign between management and labour,
so as to enhance performance. It is important that the communication gap between the
management and workers be bridged to prevent unnecessary sabotage and enable them speak with
one voice, thereby avoiding rumor mongering. Management should be paying salaries as at when
due, since this has been a major cause of industrial action in the organization.
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