EFFECTS OF EMPLOYEE WELFARE PROGRAMMES ON ORGANISATIONAL PERFORMANCE

Employees form the human capital factor in all organizations and symbolizes all human abilities irrespective of the inherent or learnt qualities, whose worth could be improved by suitable development investments. Organizations therefore need to ensure that they offer compensation and welfare packages that increase employee motivation. The motivation of employees increases when their needs are met and this leads to increased productivity and efficiency in service delivery. Achieving optimal performance in public service remain a challenge. There is limited literature of employee welfare programmes and organizational performance hence the reason for conducting the study. The objective ofthe siudy was to determine the effect of employee welfare programs on organizational performance in Kaduna North Local Government Council Kaduna State. The specific objectives are: То evaluate the effect of retirement benefits on organization performance Kaduna North Local Government Council Kaduna State; to determine the effect of medical cover on organizational performance in Kaduna North Local Government Council Kaduna State; and to assess the effect of employee all wances on organization performance Kaduna North Local Government Council Kaduna State. The study used the social exchange theory by George Homans as the anchor theory since it explains all the study variables both independent and dependent. The study sample size was 254. The study used proportionate stratified rändom sampling. Data collection was done using a semi-structured questionnaire.. Data was presented and visualized using charts and tables. The study concludes that staff benefits have a positive significance correlation with organizational performance. The availability of these benefits boosts employees' satisfaction and consequently influence their performance and that of the organization. The study recommends that Kaduna North Local Government Council Kaduna State ensures that there is equitable availability of medical cover; train staff on rerirement benefits; provide staff allowances equitably and in good time to allow staff to execute their duties effectively. The study recommends that the human resource directorate conducts sessions with employees to identify the gaps in the staffwelfare packages and action on the recommendations