HUMAN RESOURCE DEVELOPMENT AND STAFF PERFORMANCE IN UNIVERSITY OF CALABAR, CROSS RIVER STATE NIGERIA
Abstract
This study examined impact of human resource development (HRD) on
employee performance in University of Calabar, Nigeria. The study adopted
descriptive survey research design. Simple random sampling technique was
adopted in this study. The population of the study was 372 permanent employees
in University of Calabar. The sample size of the study was 137 employees in
University Calabar, determined using Taro Yamane formula. Data for the study
were gathered using a structured questionnaire. The collected data were
analyzed with descriptive statistics. The hypotheses of the study were tested
using multiple regression analysis. The study revealed that performance
appraisal, career development opportunities, and management development in
University Calabar. The study concluded that human resource development
plays a vital role on employee’s performance. The study recommended that
among others that University of Calabar should institutionalize Structured
Performance Appraisals i.e implement a biannual (twice yearly) appraisal
system with: SMART goals (Specific, Measurable, Achievable, Relevant, and
Time-bound), 360-degree feedback (peer, subordinate, and supervisor inputs).
And digital tracking via HR software (e.g, BambooHR, Zoho People) to
automate evaluations and reduce bias. Expand Career Development Programs
i.e Create a "Career path framework" for academic staff, mapping promotion
criteria
(e.g.,
publications, training, service years). Offer sponsored
certifications (e.g., Google/Coursera courses) and mentorship pairings (junior
and senior staff). Allocate 5% of the annual HR budget to staff development.
Invest in Leadership (Management Development) Training i.e Launch
a "Leadership Academy" for mid-level and senior staff, covering: Conflict
resolution, Strategic planning, Digital transformation in education. Partner with
institutions like LBS (Lagos Business School) for accredited executive
programs. Keywords: Human Resource Development, Performance Appraisal,
Career Development, Management Development, Staff Performance,
University of Calabar.
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