HUMAN RESOURCE DEVELOPMENT AND STAFF PERFORMANCE IN UNIVERSITY OF CALABAR, CROSS RIVER STATE NIGERIA

Student: Sylvia Martins Etim
Supervisor: Dr Opara Ikechukwu Jonathan
HOD: Dr Otu O Duke
Department of Public Administration
ADMINISTRATION AND MANAGEMENT
University of Cross River State, Calabar

Abstract

This study examined impact of human resource development (HRD) on employee performance in University of Calabar, Nigeria. The study adopted descriptive survey research design. Simple random sampling technique was adopted in this study. The population of the study was 372 permanent employees in University of Calabar. The sample size of the study was 137 employees in University Calabar, determined using Taro Yamane formula. Data for the study were gathered using a structured questionnaire. The collected data were analyzed with descriptive statistics. The hypotheses of the study were tested using multiple regression analysis. The study revealed that performance appraisal, career development opportunities, and management development in University Calabar. The study concluded that human resource development plays a vital role on employee’s performance. The study recommended that among others that University of Calabar should institutionalize Structured Performance Appraisals i.e implement a biannual (twice yearly) appraisal system with: SMART goals (Specific, Measurable, Achievable, Relevant, and Time-bound), 360-degree feedback (peer, subordinate, and supervisor inputs). And digital tracking via HR software (e.g, BambooHR, Zoho People) to automate evaluations and reduce bias. Expand Career Development Programs i.e Create a "Career path framework" for academic staff, mapping promotion criteria (e.g., publications, training, service years). Offer sponsored certifications (e.g., Google/Coursera courses) and mentorship pairings (junior and senior staff). Allocate 5% of the annual HR budget to staff development. Invest in Leadership (Management Development) Training i.e Launch a "Leadership Academy" for mid-level and senior staff, covering: Conflict resolution, Strategic planning, Digital transformation in education. Partner with institutions like LBS (Lagos Business School) for accredited executive programs. Keywords: Human Resource Development, Performance Appraisal, Career Development, Management Development, Staff Performance, University of Calabar.

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