THE EFFECTS OF COMMUNICATION ON THE PERFORMANCE OF OFFICE MANAGERS FUNCTIONS IN PUBLIC SECTOR (A STUDY OF NASARAWA STATE JUDICIARY COUNCIL, LAFIA)
Abstract
This research work titled “The Effect of Communication on the Performance of office Manager
Function in Public Sector (A Study of Nasarawa State Judiciary Council, Lafia)”. The main aim
of the study is to examine the effect of communication on the performance of office managers
function in public sector, this study adopted the use of survey design, the population of the study
was 120 with a sample size of 60. Data were gathered through the use of structured questionnaires
which were distributed, collected and analyzed using simple statistical techniques such as simple
percentage method. As a result of the analysis, it was found out among others that; communication
significantly enhances office managers’ performance and productivity, barriers such as
inadequate tools, poor feedback systems, and lack of communication skills hinder effective
communication in the council, and implementing strategic interventions such as regular training,
infrastructural upgrades, open communication practices, and feedback systems can significantly
improve communication efficiency and performance outcomes in the judiciary council. It was
recommended that Nasarawa State Judiciary Council, Lafia should ensure that the allow a free
flow on communication with the management and subordinating employees so as to understand
themselves and help make accurate decision and also, the managers should ensure that the office
workers are given room to express themselves so as to contribute to the overall performance of
the establishment.
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