EFFECT OF TRAINING ON EMPLOYEE PERFOMANCE IN SELECTED TELECOMMUNICATION COMPANIES IN ABUJA, NIGERIA

ABSTRACT The issue of employee performance has continued to become an interesting area of research. The objective of this study is to investigate the Impact of Training on Employee Performance in Selected Telecommunication Companies in Abuja, Nigeria. The study adopted quantitative research design. The study used primary source of data through the help of questionnaire. The population of the study is 202. The sample size is 137 using Taro Yamani formula. Structured questionnaires using a 5-point Likert scale were used to distribute 137 questionnaires to employees. All 137 copies were duly returned; however, 7 copies were unfit for analysis. Simple regression model and ANOVA analysis were used to analyze the data with the help of Statistical Package for Social Sciences (SPSS) software 22.0. The result shows that there is a significant impact of on-the-job training on employees’ performance in in Selected Telecommunication Companies in Abuja, Nigeria. The result also reveals that there is a significant impact of off-the-job on employees’ performance in Selected Telecommunication Companies in Abuja, Nigeria. In with the results, the study recommended that prompt and adequate training techniques such as on-the-job and off-the-job training should be utilized to increase employees’ morale and make them responsible. The consistent training to improve and maintain employees’ performance, commitment and accountability was also recommended. Future researchers should endeavor to expand the scope to other institutions. Keywords: Training, Off-the-Job, On-the-Job, induction, Employee performance.