HUMAN RELATION PRACTICES AND EMPLOYEES PERFORMANCE: A CASE STUDY OF AKWA IBOM STATE CIVIL SERVICE.

ABSTRACT This study examined human relations and employee performance in Akwa Ibom State Civil Service. Specifically, the study sought to examine; the relationship between communication and employee performance in Akwa Ibom State civil service, the relationship between monitoring and employee performance in Akwa Ibom State civil service and the relationship between teamwork and employee performance in Akwa Ibom State civil service. Anchored on Maslow’s Hierarchy of Needs Theory (1943), the study adopted survey research design. The study utilized the staff strength of Akwa Ibom State Civil Service 15,533 as the population of the study. Using Taro Yamane formula, a sample of 390 was derived. A well structured questionnaire capturing the research questions was utilized as the major instrument for data collection. Hypotheses were tested using chi square statistical tool at a significance level of 0.05. Findings revealed that there is a significant relationship between human relations practices and employee performance in Akwa Ibom State Civil service. Also it can be concluded that there is a significant relationship between communication and employee performance in Akwa Ibom State civil service, there is a significant relationship between motivation and employee performance in Akwa Ibom State civil service and there is a significant relationship between teamwork and employee performance in Akwa Ibom State civil service. The study recommended among others that; Akwa Ibom State Civil Service should implement regular communication training and establish clear, open channels for feedback between employees and supervisors and the Akwa Ibom State civil service should encourage more team-based projects and collaborative activities to strengthen teamwork, which can lead to improved employee performance and productivity