EFFECTIVE COMMUNICATION NETWORK ON EMPLOYEE PERFORMANCE IN THE SPECIALIST HOSPITAL BAUCHI, BAUCHI STATE.
Abstract
ABSTRACT
This study investigates the impact of ef ective communication on employee performanceat
Bauchi Specialist Hospital, a tertiary healthcare facility in Bauchi State, Nigeria. Utilizingaquantitative research design and a cross-sectional survey approach, the study examinedtherelationship between ef ective communication and key aspects of employee performance, including productivity and commitment. A structured questionnaire was employed to collect datafrom 89 administrative staf , with findings analyzed using descriptive and inferential statistics, including regression analysis. The results revealed a significant and positive relationshipbetween ef ective communication and employee performance, organizational productivity, andworker commitment. Ef ective communication was shown to enhance productivity andfosterhigher levels of commitment among employees. These findings align with previous studies, suchas those by Gondal & Shahbaz (2012), Adegbuyi et al. (2015), and Bery et al. (2015), whichemphasize the crucial role of communication in improving organizational performance. Thestudy concludes that ef ective communication is essential for achieving high levels of ef iciencyand productivity in organizations. It underscores the importance of maintainingrobust
communication networks to ensure employee engagement and organizational success. Theresearch highlights that gaps in communication can lead to suboptimal performance andhinderthe attainment of organizational goals, reaf irming the need for ef ective communicationstrategies in enhancing overall organizational ef ectiveness. Keywords: Effective Communication, Employee Performance, Organizational Productivity, Worker Commitment
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