INFLUENCE OF EMOTIONAL INTELLIGENCE ON THE ADMINISTRATIVE EFFECTIVENESS OF OFFICE INFORMATION MANAGERS IN INTERNATIONAL BREWERIES, OGUN STATE

This study investigated the influence of emotional intelligence on the administrative effectiveness of Office Information Managers (OIMs) in International Breweries, Ogun State, Nigeria. Emotional intelligence (EI), comprising self-awareness, self-management, social awareness, and relationship management, has been recognized as a key determinant of workplace effectiveness, especially in administrative roles that demand interpersonal skills, decision-making, and adaptability. The study employed a descriptive survey research design, using a structured questionnaire to collect data from Office Information Managers in the company. Descriptive and inferential statistical tools were used to analyze the data and test the research hypotheses. Findings revealed that OIMs demonstrated a moderate to high level of emotional intelligence across the four major components. Results further indicated a significant positive relationship between emotional intelligence and administrative effectiveness, showing that OIMs who exhibited higher levels of EI were more efficient in task execution, communication, conflict resolution, and goal attainment. Regression analysis confirmed that emotional intelligence significantly predicts administrative effectiveness, with self-awareness and relationship management emerging as the strongest contributors. The study concludes that emotional intelligence is an essential factor in enhancing the administrative effectiveness of Office Information Managers. It recommends that organizations, including International Breweries, should invest in continuous training and development programs focused on emotional intelligence to strengthen managerial and interpersonal capacities, thereby improving overall organizational performance. Keywords: Emotional intelligence, Administrative effectiveness, Office Information Managers, Self-awareness, Relationship management, International Breweries, Ogun State.