PROBLEMS ASSOCIATED WITH RECORDS MANAGEMENT IN INSTITUTION OF MANAGEMENT AND TECHNOLOGY, ENUGU.
Abstract
Record management is the making use, control and disposition of records. So that the system works efficiently and economically. Business organizations, government ministry, educational institutions and social institutions depend upon records for their existence. There are several problems that stand in the way of achieving an efficient and effective records management in institutions of higher learning. In view of this, the researcher decided to identify some of these problems of records management and technology in Enugu State. The main instrument of this study was questionnaire administered on a sample size of one hundred and fifty respondents chosen from these institutions. From the information gotten, the researcher concluded that given all other factors, the problems of records management in institutions of higher learning are absence of well defined records management policy or practice; the problems encountered in handling records or mails and inadequate storage space and equipment, the problems encountered in retrieval of disposal of records. By these findings, the researcher gave some recommendations that may enhance records management practice and assets in offering solution to the above problems which are; keeping of records retention policy of the institution by the instructions. Secondly, an efficient and effective records management department should be maintained so that records would be properly kept and handled. Also, inactive files or records should be kept in an inactive area or archives as it costs less than keeping them among the active records. There should be periodic training and education for personnel in the records management unit of the institution. Records management personnel should be made a broad background d in business and a training information area to enable them cope with the expanding needs of business. Documents filing and records keeping should not be complex but done immediately actions are taken on them and finally, that should be adequate storage space and equipment where records should be stored.
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