IMPACT OF SOCIAL MEDIA MARKETING ON CUSTOMER'S BRAND VISIBILITY AND ENGAGEMENT

Student: James Olamilekan Ogunleye
Supervisor: Prof A J Oyedokun
HOD: Prof R M Ojokuku
Department of Department of Business Administration
FACULTY OF MANAGEMENT SCIENCES
Ladoke Akintola University of Technology, Ogbomoso, Oyo State

Abstract

In today's digital landscape, social media has become an indispensable tool for businesses seeking to enhance brand visibility and foster customer engagement. This project delves into the impact of social media marketing on brand visibility and customer engagement, focusing on popular platforms such as Facebook, Instagram, Twitter, and LinkedIn. The study examines the effectiveness of various social media strategies, including content marketing, influencer marketing, and paid advertising, in achieving marketing objectives. It explores the interplay between these strategies and analyzes how they contribute to brand awareness, customer interaction, and overall brand perception. Through a combination of literature review and empirical analysis, the project provides insights into the dynamics of social media marketing and its influence on brand performance. The findings offer practical recommendations for businesses seeking to optimize their social media presence and enhance their marketing outcomes in the digital age

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