AN EXAMINATION OF THE CHALLENGES AND PROSPECTS OF IMPLEMENTATION OF ELECTRONIC GOVERNANCE (E-GOVERNANCE) IN ADAMAWA STATE CIVIL SERVICE COMMISSION, YOLA

This research work attempts to examine the challenges and prospects of implementation of E-Governance in Adamawa State Civil Service Commission, Yola in the dearth of e-governance infrastructure and the policy disposition of government to pursue e-government in the civil service commission. The specific objectives were to examine the challenges hindering the implementation of e-governance in the Adamawa State Civil Service Commission, identify the factors contributing to inadequate e-governance implementation, access to the state government’s efforts to implement e-governance tools and determine the strategies to be adopted to enhance the implementation and sustainability of e-governance in the civil service commission, Yola. The study adopts modernization theory through transition from a ‘pre-modern’ or ‘traditional’ society to modern society. Both primary and secondary data were used in the study which comprises the used of questionnaires. The research population was 276 out of which 163 were taken as the sample size of the study using Taro Yamane formula. A total of 120 questionnaires were returned from the respondents and data was collected mainly through primary sources while quantitative methods of data analysis were employed. Chi-square test was used to test of hypothesis in the study. The result rejects the null hypothesis (at asym. Sign 0.000) and accept alternate hypothesis which state that, there are significant challenges of implementing e-governance in Adamawa Civil Service Commission, Yola. The findings of the study revealed that, limited internet connectivity and power supply hinder effective e-governance adoption in Adamawa Civil Service Commission, Yola. The study, however, conclude that e-governance aims to fulfill its objective of delivering infrastructural development via internet services to all civil servants in the state.