AN INVESTIGATION INTO OFFICE TECHNOLOGY COMPETENCIES AND SECRETARIAL JOB PERFORMANCE IN BUSINESS ORGANIZATION IN ABA
Abstract
This study was carried out to examine the office technology competencies secretarial job performance in business organization (A case study PZ Cussons Plc.). Five research question guided the study comprised of 122 OTM graduate secretaries and their unite heads in PZ Plc, Aba. The sample of the study was 50 made up of 25 secretaries and 25 unit heads respectively which constituted 13% of the population under investigation. Simple random sampling technique was used in this study. A researcher developed instrument was used to collect data for the study. Mean was used for answering research questions. This enhances secretary's job efficiency. It was therefore recommended among others that tertiary institutions should make office technological facilities a unit of the programme in office technology and management.
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