ASSESSING HUMAN CAPITAL MANAGEMENT AND ORGANIZATIONAL PERFORMANCE

ABSTRACT The study examined the relationship between human capital management and organizational performance in the healthcare industry in Nigeria. The objectives were to assess the impact of skill development on operational efficiency and the influence of training programs on the quality of care provided. The researchers used a descriptive survey design, with the population comprising employees of the Olabisi Onabanjo Uníversity Teaching Hospital in Sagamu, Ogun state. To e1sure representation from all departments, the study purposively selected 5 employees from each department, resulting in a total sample of 80 employees. Ultimately, the final sample size was 78, selected through systematic random sampling. Regression analysis was employed to test the formulated hypotheses. The key findings revealed that the development of employee skills had a significant positive impact on the operational efficiency of healthcare organizations. urthermore, the study found that training programs for healthcare employees significantly influenced the quality of care provided in these organizations. The study concluded that effective human capital management strategies play a crucial role in enabling healthcare organizations to optimize their operational capabilities, enhance the quality of care, and achieve their desired organizational performance. The researchers recommended that healthcare organizations should cultivate a culture that actively promotes and supports continuous learning and development among their employees. Keywords: Human capital Management, Organizational Performance, Operational Efficiency, Training Progrmames, Quality of Care