THE RULE OF TRADITIONAL INSTITUTIONS IN PROMOTING GOOD GOVERNANCE IN NIGER STATE (A CASE STUDY OF BIDA EMIRATE COUNCIL OF NIGER STATE)

ABSTRACT This study examines the availability of digital infrastructure, the impact of the digital divide, and the influence of digital literacy on equitable access to e-services in an academic institution, with a focus on Niger State Polytechnic, Zungeru, Bida Campus. The research employed a descriptive survey design, using a structured questionnaire to collect data from 287 respondents comprising students and staff. The data were analyzed using frequency tables and Chi-square statistical tests at a 0.05 level of significance. The findings of the study revealed that digital infrastructure in the institution are significantly inadequate, as most respondents disagreed with statements concerning reliable internet access and up-to-date facilities. The study also showed that the digital divide significantly affects equitable access to e-services, with challenges such as limited departmental access, reliance on peers, and financial constraints prominently reported. Furthermore, digital literacy was found to play a crucial role in promoting or hindering access, as a majority of users lacked formal ICT training and depended heavily on peer learning. The study concludes that improvements in digital infrastructure, targeted digital literacy programs, and strategic efforts to bridge the digital divide are essential for enhancing equitable access to e-services. It however recommends that policy-makers and institutional administrators should invest in infrastructure to upgrades and capacity-building initiatives on ICT