EFFECT OF MANAGEMENT POLICY ON WORK PERFORMANCE OF EMPLOYEES IN THE HOSPITALITY INDUSTRY: A STUDY OF SELECTED HOTELS IN OGOJA LOCAL GOVERNMENT AREA
Abstract
Pin siwdy em Frrect of Management Policy (Hn Work Performance af Employees in the Hospitalisy
brdusticy A Srey of Sedo fed Hotels in Cleeja Local Government Arca Specifically the abjectives of
thie ste were, do determine the effect of training aid development policies on emplivees
performance, fo examine the effect of reward policies on employees” performance and fu ascertain the
relations berween management pirlicies and ciployees performance Plexeriphive survey wan ised
for this sandy, primar data ix collected to describe settings. phenomena (af organizations claaber wis
rely med thromel percentages, mean and standard deviation as mEasires nf central tendencies ay well
an interven Correlation analysts was tsed to find out the nate, marenittce and sirengeh of how the
den atfected emplovee performance. The peprdartion of the study consist of ninety-three (431 high
cadre staff of the selected els from where a sample of ninety-three (93) way drawn
findings of the study were that, there is a moderate hut positive and significant effect
coploves performance, Promotion policy negatively but
Reward policy on the other lund has a moderate bul
hat
pai
atid dem
Comseguentiy, the
of training and development policy on
insienificantly affects vmplayvee performance,
wes inive and sienificant effect, Performance appraisal policy has a moderate and negative
vignificant effect Recruinment and selection palicy has weak, but posiiive and nor significant effect
while Health and safer policy has a moderately weak, positive, and significant effect. Based on the
sincdings it was concluded that: that most of the human resource policies on the selected hotels in Ogoju
Ld affect employee performance positively cand thet employee training amd development equips
hills amd eventual increase in employee performance. And it wax
ard policies than are aligned to
s for better and/or enhanced
neces employee
with appropriaic
dierefore recommended that, that organizations should formdate rew
of enliure as a basis of providing incentives 1o employee
{ selection policies based on oh roles influe
n meprfiony i's
le eheiniZud ele
gL TL ctined thet recrpiinment ti Fi r
[IIRL 4
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