IMPACT OF COMMUNICATION ON STAFF EFFECTIVENESS IN THE PUBLIC SECTOR (A STUDY OF NIGERIAN NATIONAL PETROLEUM COOPERATION), PORT HARCOURT.

This study examined the impact of Communication on staff effectiveness in the Public Sector. The study was guided by the following objective; to investigate the relationship between effective communication and staff effectiveness, to examine how communication techniques enhance performance in the organization. The researcher methodology adopted was descriptive and survey approach. The research was conducted at NNPC, Port Harcourt. The population size of the study was four hundred (400) and the sample size was two hundred (200). Primary and secondary data sources were used and data was analyzed using statistical package which was presented in frequency tables and percentage, the respondents under the study was one hundred (100). The researcher used the chi- square (x2) method in testing the hypothesis. The study findings revealed that there is a significant relationship between effective communication and staff effectiveness that, communication techniques enhance staff performance in the organization' and that communication gap has affected administrative structures in the Organization. Based on the findings, the researcher concluded that effective communication as a matter of fact will to a great extent impact greatly on the performance of staff and increase organizational performance and therefore, recommend that for there to be staff effectiveness and performance, organizations should communicate effectively.