ASSESSING THE IMPACT OF TRUST ON ORGANIZATIONAL PERFORMANCE (A STUDY OF NIGERIA BREWERIES PLC, OWERRI)
Abstract
ABSTRACT
This study investigates the impact of trust on organizational performance using Nigerian Breweries PLC, Owerri as a case study. Trust, as a critical element in employer-employee relationships, plays a significant role in influencing productivity, commitment, and overall workplace harmony. The study explores how interpersonal trust, organizational justice, and transparency affect employee morale and business outcomes. Using survey methods and structured questionnaires distributed to staff members, the study reveals that a high level of trust correlates positively with improved performance metrics, employee retention, and innovation. The study recommends that organizations promote open communication, fair treatment, and consistent leadership to strengthen trust and enhance performance.
Full-Text Access Notice
In accordance with the NERD Policy on promoting peer-reviewed publication, public access to the full text of a project, thesis or dissertation is restricted for three years, allowing the author and supervisors sufficient time to pursue peer-reviewed publication.
During this period, researchers with legitimate academic or research purposes may request authorisation directly from the author to enable NERD to release the indexed full texts of the work using the form below.