FACTORS INFLUENCING UTILIZATION OF PRIMARY HEALTH CARE IN WARRI METROPOLIS, DELTA STATE
Abstract
This study examined the factors influencing the utilization of primary health care (PHC) services in Warri Metropolis, Delta State. The study focused on the effects of distance to health facilities, affordability of health services, perceived quality of care, and level of health awareness on PHC utilization among residents.
A descriptive survey research design was adopted, and data were collected through questionnaires administered to residents of Warri Metropolis. The data were analyzed using descriptive and inferential statistics.
Findings revealed that distance, affordability, perceived quality of services, and health awareness significantly influence the utilization of primary health care services. Residents were more likely to utilize PHC facilities when services were accessible, affordable, and perceived to be of good quality, while increased health awareness also improved utilization.
The study concluded that improving accessibility, reducing the cost of services, enhancing service quality, and promoting health education would increase the utilization of primary health care services in Warri Metropolis.
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