AWARENESS AND USE OF RECORDS BY CIVIL SERVANTS IN KWARA STATE LOCAL GOVERNMENT AREAS

Abstract The purpose of this study was to examine the awareness and use of records by civil servants in Kwara State Local Government areas. The cases were Offa local government and Oyun local government secretariats, Kwara State. Relevant literature were reviewed which informed the basis or context levels at the introduction section. Five research objectives and questions guided the study. The study employed a descriptive survey research design. The population consisted of 100 staff of both local government secretariats. Simple random sampling techniques was used to select a sample of 100. Descriptive statistics of frequency counts and percentage was used to analyse the data. The findings revealed that 64% records such as birth certificate, state of origin, marriage certificate were kept in the local government. Also, it was found out that record were stored in the computer system by civil servants. Provision of adequate funds and equipment were the solution to the challenges confronting the use of civil servant records in the local government area secretariats. Based on the findings, it was recommended that computer and internet resources should be available for records and old storage facilities such as wooden shelves should be discarded.