IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEE JOB SATISFACTION IN NIGERIA (A CASE STUDY OF FIRST BANK OF NIGERIA PLC ASABA DELTA STATE)

This study examined the impact of training and development on employee job satisfaction in Nigeria, using First Bank of Nigeria Plc, Asaba, Delta State, as a case study. The study was motivated by the growing recognition that employee training and development play a crucial role in enhancing workforce competence, productivity, motivation, and overall job satisfaction. The primary objective was to investigate the extent to which training and development programs influence employees' satisfaction with their jobs and contribute to organizational effectiveness. A descriptive survey research design was adopted for the study. Data were collected from employees of First Bank of Nigeria Plc, Asaba Branch through the use of structured questionnaires. The collected data were analyzed using descriptive statistical tools such as frequencies, percentages, and mean scores. The findings revealed that training and development programs significantly improve employees’ knowledge, skills, and competencies, thereby increasing their confidence and effectiveness in carrying out job responsibilities. The study further found that employees who participate in regular training and development programs tend to exhibit higher levels of job satisfaction, commitment, motivation, and loyalty to the organization.