THE ROLE OF E GOVERNMENT ON TRANSPARENCY AND ACCOUNTABILITY IN LOCAL GOVERNMENTS EXPENDITURES IN BAUCHI LOCAL GOVERNMENT
Abstract
ABSTRACT
This study examines the role of e-government in promoting transparency and accountability on
expenditure in local governance, with a specific focus on Bauchi Local Government Area in
Nigeria. Anchored on the Technology Acceptance Model (TAM), Principal-Agent Theory, and
Good Governance Theory, the research investigates three primary objectives: assessing the level
of e-government implementation, identifying the challenges affecting its adoption, and evaluating
its impact on citizen participation and oversight. The study employs a descriptive survey design
and a quantitative approach, drawing data from a structured questionnaire administered to 384
respondents, including local government staff, ICT officers, community members, and civil
society representatives.
Findings reveal that e-government tools such as e-procurement systems, online payrolls, and
budget portals are moderately implemented but face challenges in consistency, usability, and
public engagement. While a significant number of respondents acknowledge improvements in
transparency and reduced corruption through digital platforms, limited digital literacy,
infrastructural gaps, and irregular updates hinder their effectiveness. Moreover, although digital
channels exist for citizen feedback and monitoring, actual civic participation remains low due to
lack of awareness and trust in government responsiveness.
The research concludes that while e-government has positively influenced governance outcomes
in Bauchi LGA, its full potential remains unrealized due to institutional, technical, and socio-
political constraints. The study recommends improving ICT infrastructure, building staff
capacity, institutionalizing local e-governance policies, and enhancing public sensitization to
promote inclusive participation. Addressing these challenges can significantly improve local
accountability, citizen trust, and service delivery in Nigeria’s local government system.
Keywords:Accountability,CitizenParticipation,E-Government,LocalGovernance,
Transparency
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