IMPROVING ORGANIZATIONAL EFFICIENCY THROUGH MANAGEMENT: THE STUDY OF FEDERAL MINISTRY OF LABOUR AND EMPLOYMENT, BAUCHI STATE
Abstract
ABSTRACT
This research examined Improving Organizational Efficiency Through Conflict Resolution and Management: A Case Study of Federal Ministry of Labour and Employment, Bauchi State. It has been observed that Federal Ministry of Labour and Employment, Bauchi State has for long been faced with many crises ranging from conflict between staff unions and the organizations management, staff unions and the government which particularly appears more frequent than the former. The major causes of conflict between staff unions and management in these organizations especially Federal Ministry of Labour and Employment, Bauchi State cannot be unconnected with expansion and inadequate resources both financial and material in carrying out its functions. Mary Parker Follett conflict management strategy was used to guide the research assumption. The researcher used survey design, employed quantitative techniques in which structured questions were used to collect information from the respondents. Random sampling technique was used to select 150 respondents out of the total population of Federal Ministry of Labour and Employment, Bauchi State. Equally, simple percentage and frequency tables were used to analyse the data obtained. The results indicated that competition over limited resources, work inter-dependency, that poor communication and miscommunication, perceived breach of faith and trust between individual employees and that preference of employers or employees causes organizational conflict in Federal Ministry of Labour and Employment, Bauchi State. It was recommended that government and other international world bodies that grants aids to research institutes in the country should be encouraged to provide adequate resources of whatever type to the organizations in order to ameliorate the rates at which the organization engages in industrial conflicts. The government should also settle all entitlements and allowance owed in order for staff to be motivated enough to put in their best in the workplace which will reduce conflict and definitely increase performance at all levels in the organizations.
Keywords: Organizational, Efficiency, Management and Improving
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