EFFECT OF ICT ON WORKFLOW IN HEALTH INFORMATION MANAGEMENT DEPARTMENT IN UNIOSUN TEACHING HOSPITAL, OSOGBO, OSUN STATE

This study examined the effect of Information and Communication Technology on Workflow in Health Information Management Department in UNIOSUN Teaching Hospital Osogbo Osun State The primary objective of the study was to find out the level of Information and Communication Technology use, to identify the various ICT tools used, to know the influence of Information and Communication Technology on workflow, to identify the challenges faced in the use of Information and Communication Technology. The study adopted descriptive survey research design, while the study population involved 82 Health Records professionals. Complete enumeration was used and self-structured questionnaire was used to collect data and the data was analysed with the aid of SPSS Version 23. The study found that 26.8% of the respondent are between 40-50, 13.4% are 46 years and above. 54.9% are female while 45.1% are male. 90% are computer literate 64.6% agreed that EHR system is an essential tool for managing patient information.41.5% strongly agreed that the complexity of ICT systems hinders their effective use. Based on the study's findings it was concluded that the majority of respondents in the study are computer literate, experience in using ICT tools, and comfortable with their use in HIM department they do not perceive ICT as burden. It was recommended that national institutions should be mandated by the Federal Government of Nigeria to institutionalize the use of ICTs and their applications in the health sector.