OPERATIONAL ETHICS AND OFFICE MANAGER'S PRODUCTIVITY IN MEDIUM SCALE ENTERPRISE IN PORT HARCOURT, RIVERS STATE.

This study examines the relationship between Operational Ethics and Office Manager’s Productivity in Medium Scale Enterprise in Port Harcourt, Rivers State. The objective of this study was to examine the relationship between dimensions of Operational Ethics such as transparency, fairness and accountability and the measures of office manager’s productivity such as organizational commitment, employee satisfaction and goal attainment in Medium Scale Enterprise in Port Harcourt, Rivers State. The study adopted the mixed method research design. A census study was used to obtain a sample size of 119 Employees in Medium Scale Enterprise in Port Harcourt, Rivers State. Structured questionnaire was used as instrument for data collection. After validation by the supervisors and other experts, Cronbach Alpha coefficient was used to test the reliability of the instrument, a total of 90 copies were retrieved. Mean and standard deviation were used for the questionnaire analysis; spearman`s rank coefficient was used to test the hypotheses one to three, formulated for the study, at 0.05 level of significance. The findings revealed that a significant positive relationship exists between dimensions of Operational Ethics such as transparency, fairness and accountability and the measures of office manager’s productivity such as organizational commitment, employee satisfaction and goal attainment in Medium Scale Enterprise in Port Harcourt, Rivers State. The study concluded that by prioritizing ethical behavior and values, office managers can create a work environment that is conducive to productivity, employee engagement, and organizational success. The researcher therefore recommends amongst others that, they should be a comprehensive code of ethics that outlines expectations for ethical behavior, transparency, fairness, and accountability.