INFORMATION TECHNOLOGY SKILLS AS DETERMINANTS OF JOB PERFORMANCE OF HEALTH RECORDS OFFICERS IN OBAFEMI AWOLOWO UNIVERSITY TEACHING HOSPITAL COMPLEX (OAUTHC)ILE IFE, OSUN STATE.
Abstract
This study evaluate how Information Technology skills as determinants of job performance of health records officers in Obafemi Awolowo University Teaching Hospital Complex (OAUTHC) Ile Ife, Osun State. The research aimed to assess the level of IT skills among health records officers, To evaluate the effectiveness of IT programs available to health record officers, To identify the challenges that health records officers face in acquiring and applying IT skills, To suggest probable solution to those challenges that health records officers face in acquiring and applying IT skills.
A descriptive survey research design was used in the methodology. Total enumeration method was used as sample size because of the size of population study is small. (i.e. a total of one hundred and nine (109) Health Records Professionals are to participate in the study). 109 questionnaires were administered in which 90 copies were returned resulting in a response rate of 83%, data was collected using structured questionnaires and analyzed using SPSS version 20.
The findings revealed that majority of the health care professionals are female (61%) while male accounted for (39%), It was revealed that (67%) of respondents agree that they are proficient in using electronic health record (EHR) systems, It was also gathered that (72%) of respondents agree that IT skills improve the quality of healthcare services, It was revealed that (78%) of respondents agree that inadequate training programs is one of the challenges faced by the health records officers.
The research concluded that IT skills are essential for improving job performance, ensuring confidentiality and security of health records, and enhancing the quality of healthcare services. It was recommended that healthcare organizations should provide regular training programs to enhance the IT skills of health records officers and they should invest in modern technology and equipment to facilitate the efficient management of health records.
Full-Text Access Notice
In accordance with the NERD Policy on promoting peer-reviewed publication, public access to the full text of a project, thesis or dissertation is restricted for three years, allowing the author and supervisors sufficient time to pursue peer-reviewed publication.
During this period, researchers with legitimate academic or research purposes may request authorisation directly from the author to enable NERD to release the indexed full texts of the work using the form below.