PROJECT TOPIC :THE IMPACT OF EFFECT RECORD MANAGEMENT ON THE QUALITY DECISION MAKING IN AN ORGANIZATION ( A CASE STUDY OF MINISTRY OF EDUCATION,LOKOJA )

This study investigated the impact of effective record management on the quality decision making in an organization (a case study of ministry of education, Lokoja). A descriptive research design was adopted, with a sample size of 20 respondents. Questionnaires were used to collect quantitative data, which was analyzed using mean and standard deviation, while chi-square was used to test hypotheses. The findings revealed that The study also showed that many organization records keep effectively through quality record management. More so, majority of respondents believed that record management has effective positive impacts in quality decision making in an organization. Furthermore, it also revealed that record management serve as a tool in quality decision making in an organization. The study also found that providing adequate equipment and facilities, proper funding, and specialized training can help address these challenges. The study concludes that Employees require information in order to carry out their official duties and responsibilities efficiently and effectively in a transparent manner. Records represent major sources of information and are almost the only reliable and legally verifiable source of data that can serve as evidence of decisions, actions and transactions in an organization. Recommendations include. Many organizations should ensure that every staff involves in handling records in their organization undergoes training to guarantee total quality training in the long term. Training should be conducted by outside consultants and by senior members who are qualified enough in records management