EFFECT OF STAFF WELFARE

ABSTRACT This study examined the effect of staff welfare on employee turnover in First City Monument Bank (FCMB), Kaduna. Opinion of various authors and scholars were reviewed on the subject matter. A survey method was used for this study. A survey method was used for this study. The population consists of all the management and staff of FCMB, Kaduna. A sample size of 56 was drawn from the population of 65 using Krejcie and Morgan table. A questionnaire developed by the researcher based on 5 points Likert scale was used for the collection of primary data for the study. Simple percentage and mean score was employed for the analysis of data. Based on the findings, it was revealed that staff welfare influenced employees’ turnover in FCMB, Kaduna to some extent. Therefore, it was concluded that when employees feel valued and supported by their employer, they are more likely to be satisfied with their job and the organization; hence, a supportive and caring work environment can boost employees' morale, making them feel more motivated and engaged in their work. Furthermore, the study concluded that comprehensive benefits; work-life balance; employee engagement; employee well-being; and fair compensation were the principles of employee welfare service on employees’ turnover in FCMB, Kaduna. It was recommended that management should offer comprehensive healthcare coverage, including medical, dental, and vision insurance. Additionally, introduce wellness programs that encourage employees to adopt healthier lifestyles, such as gym memberships, health screenings, and stress management workshops.