LANGUAGE AND COMMUNICATION IN E-LEARNING: A STUDY OF ONLINE ACADEMIC INTERACTION AMONG JABU STUDENTS

This study investigates the nature of language and communication in e-learning among undergraduate students at Joseph Ayo Babalola University (JABU). With the increasing reliance on digital platforms such as Google Classroom, WhatsApp, and Zoom, academic interaction has shifted from traditional face-to-face engagement to computer-mediated communication. The study explores how students and lecturers use language in online academic settings, the linguistic features present, communication challenges experienced, and students’ perceptions of digital interaction. Adopting a descriptive research design with both qualitative and quantitative methods, data were collected through a structured questionnaire administered to 67 undergraduate students across different faculties and levels. Descriptive statistics and thematic analysis were used to examine trends in language use, communication styles, and student preferences. Findings revealed that most students have regular internet access and frequently use WhatsApp and Google Classroom for academic purposes. A blend of formal and informal language was commonly observed, with widespread use of abbreviations, emojis, and code-switching. While many students expressed confidence in their ability to communicate online, challenges such as delayed feedback, unclear instructions, and internet instability were also reported. The study concludes that effective e-learning is not only dependent on technological access but also on how language is adapted and interpreted in virtual academic environments. It recommends improved feedback mechanisms, digital communication training, and infrastructure support to enhance online academic communication at JABU. WORD COUNT: 211 Words