THE EFFECT OF GENDER DIFFERENCES ON SERVICE DELIVERY IN NIGERIAN POLICE FORCE: A STUDY OF AKWA IBOM STATE COMMAND

ABSTRACT This research examined "The Effect of Gender Differences on Service Delivery in the Nigerian Police Force, Akwa Ibom State Command." The specific objectives are to determine the effect of gender differences on the level of public trust in the police in Akwa Ibom State, Nigeria. Evaluate the effect of gender differences on the level transparency in police operations processes in Akwa Ibom State, Nigeria among others. The researcher employed survey research design. The population of the study was seven hundred and eighty-one (781) Staff. And Taro Yamane was used to determined the sample size of 374. Secondary and primary sources of data were used for the study. From the findings, the study revealed that gender differences in the Akwa Ibom State Police Command significantly affected public trust in the police. This implies that gender differences in communication styles or engagement approaches might affect how different community groups perceive and trust the police. The study concluded that gender differences significantly affected service delivery in the Nigerian Police Force, Akwa Ibom State Command. Women in the force face systemic challenges, such as limited access to training, career advancement, and leadership roles, which undermine their ability to contribute fully to policing efforts. The study recommended that to address the impact of gender differences on public trust in the Akwa Ibom State Police Command, it is recommended that the police implement gender sensitive training programs to promote awareness and understanding among officers. Policies should be introduced to ensure equal opportunities for women in leadership and operational roles. To improve adherence to human rights within the Akwa Ibom State Police Command, it is recommended to implement comprehensive gender equality training that includes human rights education for all officers. Promoting female representation in leadership positions can foster a more balanced approach to rights enforcement. Establishing a robust monitoring and reporting system for rights violations, with a focus on gender-sensitive issues, will enhance accountability.