EFFECT OF TOTAL QUALITY MANAGEMENT ON THE PRODUCTIVITY OF CORPORATE FIRMS IN NIGERIA (CASE STUDY OF SELECTED BREWERY FIRMS IN NIGERIA)

This study investigated the effects of Total Quality Management on productivity of corporate firms in Nigeria with specific emphasis on selected brewery firms in Nigeria. The research aims to examine the impact of Total Quality Management practices on operational efficiency, the relationship between TQM implementation and product quality improvement, and evaluate the effect of employee involvement in TQM practices on overall productivity in the selected brewery firms. Three research questions were raised in line with the objectives. The study employed a survey research design. The population for this study consists of all employees of Breweries Firm in Nigeria. The sample size of 380 was determined using Taro Yamane's formula. The questionnaire was utilized as the research instrument to elicit the necessary primary data for the study. Descriptive and inferential statistics were used to analyze the collected data. The chi-square was used to test the hypotheses. The findings revealed that Total Quality Management practices positively impact the operational efficiency of selected brewery firms in Nigeria, there is a significant relationship between TQM implementation and product quality improvement in Nigerian brewery firms, and finally, employee involvement in TQM practices significantly affects overall productivity in the selected brewery firms. The study concludes TQM serves as an effective management tool for improving both operational and product outcomes in Nigerian corporate firms. The study out of many others recommends Brewery firms should invest in continuous training and development programs to ensure that employees are well-versed in TQM practices.